The CMS Hospital Conditions of Participation (CoPs) 2024 Part -2

Course Description:

This webinar will provide an in-depth exploration of critical aspects related to patient rights within the context of the Hospital Conditions of Participation (CoPs). The presentation will cover essential topics including advance directives, giving consent, providing interpreters for patients with limited English proficiency, and managing grievances.

Participants will gain a comprehensive understanding of the various patient rights mandated by CoPs and learn about the latest updates on ligature risk assessment. The session will highlight the importance of having robust grievance policies and procedures, ensuring privacy and confidentiality, and providing a safe environment for all patients, particularly those with behavioral health needs.

Additionally, the webinar will delve into the requirements for criminal background checks, access to medical records, and the proposed changes to medical records access. The session aims to equip healthcare professionals with the knowledge and tools needed to uphold patient rights effectively and ensure compliance with regulatory standards.

Learning Objectives:

Understand the necessity for hospitals to implement and maintain a grievance policy and procedure
Recognize the importance of providing interpreters for patients with limited English proficiency and hearing impairments
Identify the various patient rights, including consent, advance directives and visitation rights
Learn about recent updates and requirements related to ligature risk assessments
Ensure the provision of notices of patient rights and IM notices for Medicare patients
Comprehend the role of patient advocates and support persons
Maintain privacy and confidentiality in patient care
Create and sustain a safe environment for behavioral health patients
Uphold the principles of freedom from abuse and neglect
Understand and implement the proposed changes to medical records access

Areas Covered in the Session:

Patient Rights
Notice of rights to be provided
IM notice - Medicare patients
Designation of representative
OCR Section 1557
Interpreters
Grievances and procedure
“7-Day” rule
Understanding of patient advocate/ support person
Rights and Informed consent
Advance directives
Family member and doctor notification
Privacy and confidentiality
Care in a safe setting
Safety of behavioral health patients
Ligature risks
Freedom from abuse and neglect
Criminal background checks
Access to medical records
2023 proposed changes to medical records access
Visitation Rights
Live Q&A Session

Suggested Attendees:

CEO’s
COO’s
Chief Nursing Officer
Chief Medical Officer
Quality Managers
Consumer Advocate
Nurse Educators
Department Directors
All Nurses
Risk Managers
Compliance Officers
Director of Health Information
Case Managers
Pharmacists
Social Workers
Discharge Planners

About the Presenter:

Laura A. Dixon recently served as the Regional Director of Risk Management and Patient Safety for Kaiser Permanente Colorado where she provided consultation and resources to clinical staff. Prior to joining Kaiser, she served as the Director, Facility Patient Safety and Risk Management and Operations for COPIC from 2014 to 2020. In her role, Ms. Dixon provided patient safety and risk management consultation and training to facilities, practitioners, and staff in multiple states. Such services included creation of and presentations on risk management topics, assessment of healthcare facilities; and development of programs and compilation of reference materials that complement physician-oriented products. Prior to joining COPIC, she served as the Director, Western Region, Patient Safety and Risk Management for The Doctors Company, Napa, California. In this capacity, she provided patient safety and risk management consultation to the physicians and staff for the western United States. Ms. Dixon’s legal experience includes medical malpractice insurance defense and representation of nurses before the Colorado Board of Nursing. Ms. Dixon has more than twenty years of clinical experience in acute care facilities, including critical care, coronary care, perioperative services, and pain management. As a registered nurse and attorney, Laura holds a Bachelor of Science degree from Regis University, RECEP of Denver, a Doctor of Jurisprudence degree from Drake University College of Law, Des Moines, Iowa, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing, Cedar Rapids, Iowa. She is licensed to practice law in Colorado and California.

Additional Information:

After Registration: You will receive an email with login information and handouts (presentation slides) that you can print and share with all participants at your location.

System Requirement:

Internet Speed: Preferably above 1 MBPS
Headset: Any decent headset and microphone which can be used to talk and hear clearly

Can’t Listen Live?

No problem. You can get access to an On-Demand webinar. Use it as a training tool at your convenience. For more information, you can reach out to the below contact:
Toll-Free No: 1-302-444-0162
Email: care@skillacquire.com

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