Aligning Providers, Coders & Managers for Documentation Excellence: Speak the Same Language

Course Description:

In today’s high-stakes healthcare landscape, your clinical documentation does more than tell the patient’s story. It underpins compliance, drives revenue integrity, and shields your organization from costly audits.

Join us for a practical and engaging 60-minute webinar designed for physician-based providers seeking stronger alignment with coding and management teams. We’ll dive into the most common breakdowns in communication between providers, coders, and managers and provide tested strategies to close those gaps with clarity and confidence.

Discover how small, strategic documentation improvements can yield big results: improved reimbursement, enhanced audit readiness, and better workload efficiency. Through real world case studies, examples, and step-by-step guidance, you'll learn how to: Support medical necessity Accurately reflect clinical complexity. Translate documentation into clean, defensible codes without extra administrative burden.

Whether you're working in primary care, a specialty clinic, or a hospital-based setting, this session will equip you to champion documentation excellence across your team.

This isn’t just another compliance training. It’s a call to clarity, collaboration, and consistency for the benefit of your patients, your team, and your bottom line.

Learning Objectives:

Identify the critical role of alignment between providers, coders, and managers in achieving documentation accuracy, compliance, and revenue integrity
Explain how clinical language and specificity directly influence code selection, risk adjustment, and audit preparedness
Recognize common areas of miscommunication or disconnect that lead to incomplete or non-billable documentation
Apply strategies for improving documentation through regular education, feedback loops, and interdisciplinary collaboration
Demonstrate how to leverage CDI specialists, EHR tools, and daily or weekly team huddles to enhance documentation workflows
Differentiate between clinical terminology and coding language, and how to bridge the gap for mutual understanding
Develop an action plan for implementing ongoing training initiatives that empower providers and coding professionals alike
Evaluate real-world documentation scenarios and apply best practices to ensure compliant and complete medical records

Areas Covered in the Session:

Why alignment between providers, coders, and managers matters
Common documentation issues and how to fix them
How to write notes that clearly support medical necessity
The difference between clinical language and coding language
How vague terms can lead to missed or denied claims
The role of managers in supporting documentation improvement
Using CDI tools, templates, and EHR features to your advantage
How team huddles and quick check-ins improve communication
Easy ways to give and receive feedback on documentation
Steps you can take right away to improve alignment and accuracy
Live Q&A Session

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Suggested Attendees:

Physicians and Advanced Practice Providers (MDs, DOs, NPs, PAs)
Clinical Documentation Improvement (CDI) Specialists
Medical Coders and Auditors
HIM Professionals and Health Information Managers
Revenue Cycle Managers and Directors
Practice Administrators and Clinic Managers
Compliance Officers and Risk Managers
Clinical Educators and Physician Liaisons
Quality Improvement and Utilization Review Staff
Healthcare Consultants and Trainers
Medical Residents and Fellows Seeking Documentation Training

About the Presenter:

Natasha C. Miller – The Medical Mompreneur®, MSHIM, RHIA, CPC, CPB, CRC, CPC-I, is a Health Information Management Consultant, Professor, Author, Speaker, Trainer, and Coach. She is the Founder & CEO of NCM Healthcare, a Health Information Management company, and currently serves as a Professor of Health Information Technology at Cosumnes River College, where she has been equipping the next generation of HIM professionals.

A respected leader in the Health Information Management industry, Natasha is a Registered Health Information Administrator (RHIA) through AHIMA and holds multiple certifications from the American Academy of Professional Coders (AAPC): Certified Professional Coder (CPC), Certified Professional Biller (CPB), Certified Risk Adjustment Coder (CRC), Certified Professional Coder – Instructor (CPC-I), and AAPC Certified ICD-10-CM Trainer.

With over 25 years of professional experience, Natasha brings a deep well of expertise in consulting, education, revenue cycle management, medical coding, clinical documentation improvement, auditing, training, project management, and expert witness work in healthcare-related legal matters. She has helped healthcare organizations increase revenue by identifying missed opportunities through comprehensive audits and has traveled extensively across the Pacific Coast training providers on ICD-10-CM, CPT, HCPCS, ICD-10-PCS, payer policies, CMS guidelines, clinical documentation standards, electronic health records and more.

As an international speaker, Natasha delivers webinars and workshops to healthcare professionals, providers, and women entrepreneurs across the globe. She leads a Facebook community of over 7,000 members in Medical Billing & Coding Careers for Moms, connecting women from countries including Egypt, the Philippines, India, and Ghana. She is also the founder of The Medical Mompreneur® Coders Circle, a membership-based professional development community that supports aspiring and experienced medical coders through education, mentorship, job search tools, and strategic career advancement resources.

Natasha holds a Master of Science in Health Information Management (MSHIM) from The College of St. Scholastica (2016), a Bachelor of Science in Healthcare Management from Walden University (2012), and an Associate of Science in Social Sciences from Sacramento City College (2007).

She is a featured author in Stand Up; Be Heard Vol. 2 (2016) and The Woman Christian CEO (2019), and published her debut book, Faith for the Mompreneur, in 2018.

Her leadership roles include serving as AAPC Oakland Local Chapter President (2021 2022) and Vice President (2020). She has taught the AAPC Professional Medical Coding Curriculum since 2013 and has been a Virtual Instructor-Led Trainer (VILT) with AAPC since 2022.

A proud native of Oakland, California, Natasha resides in Sacramento with her husband of 19 years and family.

Additional Information:

After Registration: You will receive an email with login information and handouts (presentation slides) that you can print and share with all participants at your location.

System Requirement:

Internet Speed: Preferably above 1 MBPS
Headset: Any decent headset and microphone which can be used to talk and hear clearly

Live Course Cancellation Policy: If for any reason Skillacquire need to cancel this program, Skillacquire will notify participants by email of the cancellation no less than 24 hours prior to the expected start time.

Can’t Listen Live?

No problem. You can get access to an On-Demand webinar. Use it as a training tool at your convenience. For more information, you can reach out to the below contact:
Toll-Free No: 1-302-444-0162
Email: care@skillacquire.com

Snippet From Our Previous Session:

FAQ:

Live Access:
- For individuals who want real-time participation.
On-Demand Recording:
- Best for flexibility and learning at convenience.
- Forever access with unlimited views and resources.
Flash Drive + Replay:
- Physical flash drive with full webinar recording.
- Ownership with bonus forever digital replay access.
Live + On-Demand Bundle:
- Covers both live interaction and future reference.
- Includes live session participation and forever on-demand access.
Live + Flash Drive + Replay:
- Physical flash drive with full webinar recording.
- Permanent ownership, with bonus forever digital replay access.
- Includes live session participation for real-time engagement.
E-book Format:
- Comprehensive written guide with power point slides and visual references.
- E-Book will be sent after the Live Session is done.
- Ideal for learners who prefer reading over watching videos.
Corporate/Team Access:
- Ideal for teams (up to 10 members) looking for a shared experience.
- Live or on-demand access with team dashboard and group certificates.

Testimonials:

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Melissa Preston, Health Information Management Staff

"David Vaughn covered the material completely and I have a new understanding of when, where and why we need to use an ABN"

Sandie Fowler, Out of Network Billing Staff

"Great presentation. Able to do during the day. Timing was great"

Tina Duffy, Compliance Officer

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