Optimizing Revenue Cycle Management: Strategies for Enhanced Financial Performance

Course Description:

The health care industry today is experiencing a pivotal change. There are escalating costs, severe workforce shortages, and complex regulatory demands that make it very clear the way we have managed the revenue cycle in the past cannot sustain a practices financial health. This session will cover ten key areas to assist your practice in managing the revenue cycle to ensure continued success.

The financial pressures on providers are intensifying. A surge in claim denials caused by patient access inaccuracies, coding errors, policy changes, and payer misalignment has led to longer reimbursement times of healthcare providers. This webinar will address these challenges and explore innovative strategies for maximizing revenue cycle performance. By focusing on accelerating reimbursements, safeguarding patient data, and fostering collaboration between all stakeholders, you can future-proof revenue cycles for sustained success.

Learning Objectives:

• Understand the importance of having a revenue cycle management strategy
• Learn how to Invest in patient engagement
• Review best practice front end processes for success
• Review detailed steps in revenue cycle management to produce positive results
• Identify problems causing delay in claim reimbursement

Areas Covered in the Session:

• Review all front-end processes
• Charge review and claim preparation steps
• Claim submission management
• Payment posting process
• Denial management process
• A/R follow up best practice
• Manage patient balances
• Collections: internal vs external
• Reporting and monitoring of revenue cycle data and overall performance
• Live Q&A Session

Suggested Attendees:

• Coders
• Auditors
• Billers
• Healthcare Administrators
• Office Managers
• New and Existing Front Office Staff
• Physicians and Nurses
• Non-Physician Practitioners
• Safety and Security Officers
• Medical Officers
• Practice Managers
• Safety Manager
• Compliance Officers
• Hospital and Medical Staff

About the Presenter:

Tracy Bird, FACMPE, CPC, CPMA, CEMC, CPC-I, has many years healthcare management experience in multiple specialties in the areas of practice operations, revenue cycle management, coding, documentation, staff training, communications, policy and procedure development, and workflow redesign. Her experience includes work with private practices, hospital-based practices, rural health clinics, and FQHC’s She is an ACMPE Fellow with MGMA, a Certified Professional Coder (CPC), a Certified Professional Medical Auditor (CMPA), a Certified Evaluation and Management Auditor (CEMC), a Certified Professional Medical Coding Curriculum instructor (CPC-I). Tracy is co-founder and past president of the NE Kansas Chapter of AAPC, a past president of MGMA-GKC, is the ACMPE Forum Rep for Kansas, and Kansas City, and previously served on the Certification Commission for National MGMA. Tracy is also an independent practice management consultant with national MGMA. Tracy presents to many healthcare organizations on a variety of practice management topics as well as being a National speaker for MGMA and AAPC.

Additional Information:

After Registration: You will receive an email with login information and handouts (presentation slides) that you can print and share with all participants at your location.

System Requirement:

• Internet Speed: Preferably above 1 MBPS
• Headset: Any decent headset and microphone which can be used to talk and hear clearly

Can’t Listen Live?

No problem. You can get access to an On-Demand webinar. Use it as a training tool at your convenience. For more information, you can reach out to the below contact:
Toll-Free No: 1-302-444-0162
Email: care@skillacquire.com

Snippet From Our Previous Session:

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"This program on HIPAA did a great job providing actionable concepts in a way that updated our team and me, I now know how I will implement the concepts because I already did it in their online seminar, it was easy to ask questions from the speaker at the end of my 60 minutes course"

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Sandie Fowler, Out of Network Billing Staff

"Great presentation. Able to do during the day. Timing was great"

Tina Duffy, Compliance Officer