Federal and State Rules for Co-payments, Deductibles and Coinsurance: Patient Cost-Share Responsibilities

Course Description:

This webinar will review the federal and state compliance requirements concerning co-payments, deductibles and coinsurance amounts. Specifically, this presentation will review what to charge, when to waive, best practices for collections, and best practices for compliance. You may face compliance risk if you fail to collect copays and deductibles. There are lots of thing that you need to know:

• How much should you collect?
• Can you discount?
• Can copays be waived?
• Does waiving copay violate the Anti-Kickback Statute?
• Can you offer prompt payment reductions?

Proper collection of copays for both private and government payers can protect form severe violations like civil damages and forfeiture, civil monetary penalties, imprisonment, criminal fines, and payer exclusions. Nationally Recognized Healthcare attorney Amanda Waesch, Esq., can help you protect your practice. She will walk you through exactly how your practice can avoid copay collection violations and still receive the payments you are due.

Learning Objectives:

• Understand the definitions of patient cost-sharing amounts: co-payments, deductibles, and coinsurance
• Explore compliance concerns regarding routine waivers of patient cost-sharing responsibility under both federal and state law
• Discuss best practices for collecting patient cost-sharing portion
• Identify best practices to ensure compliance   
• Know about prompt payment policy, Self-Pay Policy, financial hardship policy and how to draft these documents compliantly
• Know why the routine waiving patient cost share is dangerous
• Key considerations in waiving patient cost share responsibility
• Impact of Medicare & federal healthcare programs versus commercial health plans        

Areas Covered in the Session:

• What to Charge
  • Deductible vs. Copayment vs. Coinsurance
  • High Deductible Health Plan
  • Examination of Accounts Receivable (A/R)
• When to Waive
  • Routine Waivers
  • Medicare fraud
  • State law violations
  • Breach of contract (for in-network providers)
• Fraud and Abuse Laws
• The Anti-Kickback Statute 
• Anti-Kickback Examples
• Anti-Kickback Statute Penalties
  • Civil Monetary Penalties Law (CMPL)
  • Criminal Penalties
• Civil Monetary Penalties Law (42 U.S.C. §1320a-7a)
  • OIG may impose civil monetary penalties
• Civil Monetary Penalties Law
• OIG Examples and Warning
• How to Collect More
• Best Practices for Collecting Copays and Deductibles
  • Patient Financial Responsibility Form
  • Payment At the Time of Service
  • Use of Technology
  • Policies and Procedures
• Patient Credit Balances
• Prompt Pay Policy
• Self-Pay Policy
• Charity Care Policy or Financial Hardship
• Bad Debt Policy
  • Written policy
  • Collection efforts
  • Identify when A/R will be written off as bad debt
  • Reference other policies
  • Assists in defending “routine” waiver of copayments and deductibles  
• Other Considerations
  • Compliance risk
  • Lost revenue
  • Examining total payment for services
  • Usual and customary fee
  • Payor negotiations
  • Patient Termination Policies
  • Payment Plan Agreement 

Suggested Attendees:

• Practice administrators, CEOs, COOs, CFOs
• Compliance Officers
• Healthcare CPAs
• Revenue Cycle managers
• Billers
• Licensed Providers
• Physicians
• Office Managers
• Billing Staff
• Medical Auditors
• Practice Managers
• Auditors
• Billing Companies
• Clinic Owners
• Chief Quality Officers
• Presidents/ CEOs
• Senior Internal Auditors
• Directors of Compliance
• Regulatory/ Risk Officers
• Government Employees
• General Counsel
• Compliance Attorneys 

About the Presenter:

Amanda Waesch has experience of 18 years and operates a national healthcare practice and is licensed in both Ohio and Florida. She primarily focuses her practice on healthcare, employment law, corporate law, and healthcare litigation and advises all types of employers, in particular healthcare providers, including, hospitals and physicians, on various matters.

She also chairs the firm’s litigation team that is primarily responsible for handling all reimbursement audits and appeals for her firm’s healthcare clients and heads up BMD’s Provider Relations, Audit, Appeals, and Negotiations Unit (PRAAN) which handles all-payer audits, appeals, overpayments and payment extrapolations.

Additional Information:

System Requirement:

• Internet Speed: Preferably above 1 MBPS
• Headset: Any decent headset and microphone which can be used to hear clearly

For more information, you can reach out to the below contact:
Toll-Free No: 1-302-444-0162
Email: care@skillacquire.com

Snippet From Our Previous Session:

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Testimonials:

"This program on HIPAA did a great job providing actionable concepts in a way that updated our team and me, I now know how I will implement the concepts because I already did it in their online seminar, it was easy to ask questions from the speaker at the end of my 60 minutes course"

Melissa Preston, Health Information Management Staff

"David Vaughn covered the material completely and I have a new understanding of when, where and why we need to use an ABN" 

Sandie Fowler, Out of Network Billing Staff

"Great presentation. Able to do during the day. Timing was great"

Tina Duffy, Compliance Officer